You deserve a space where you can pause, reflect, take a breath, and feel understood. This is a place where therapy feels human, accessible, and grounded in kindness, humor, and integrity.
When you partner with Hopeful Journeys, you can count on a personalized treatment plan, a clean and comfortable office, and a responsive team who is eager to honor your time and trust.
A Place to Feel Safe, Seen, and Supported
About Hopeful Journeys
She envisioned a place where your wellness is prioritized, where therapy is not just another appointment but a warm, human connection guiding you toward healing and growth.
We value integrity, kindness, accessibility, humor, and transparency, and show up for our clients with the same authenticity we encourage them to bring into their sessions.
Jessica started Hopeful Journeys to challenge the mindset of “this is how it has always been.”
Our Story and Values
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when you're READY, we're RIGHT HERE
We honor your unique experiences and needs, recognizing that your story deserves to be heard without judgment or rush. Our approach is grounded, flexible, and focused on building trust, meeting you with honesty, humor when welcome, and practical tools to support your goals. We believe therapy should feel like a collaborative partnership that respects your pace and equips you to navigate what life throws your way with confidence and clarity. Choosing therapy is a brave step toward caring for yourself. We’re here to make that step clear, human, and supportive, so you can move forward on your terms.
- No waitlists: Care when you’re ready.
- Personal connection: Therapy tailored to you, not a generic path.
- Comfortable spaces: Welcoming, calm, and safe.
- Responsive: We answer calls and messages because your time matters.
Care you can count on:
THERAPY rooted in REAL LIFE
our approach
We require a credit card on file to cover any copays, deductibles, self pay rates, or cancellation fees. We accept HSA as well as all major credit cards.
payment policies
We accept Aetna (until 12/31/25), Medical Mutual, and UnitedHealthcare (until 12/31/25) in Ohio, and offer private pay options in Ohio and Florida for those who prefer flexibility and privacy. We will help you navigate your options so you can focus on your care.
Insurance & Self-pay options
- INTAKE ASSESSMENT: $150
- Ongoing 1-Hour Sessions: $125
Care Without Confusion
Fees, Insurance & Good faith Estimates
We offer both in person and virtual counseling services depending on the provider, current need, and location of client. We have providers licensed in Ohio and Florida. At this time our services in Florida are virtual only.
Yes, we currently are in network with Aetna, Medical Mutual, and United Healthcare. We also offer self-pay if we are out of network with your insurance and can provide you with a superbill to submit to your insurance if they offer any out of network reimbursement.
We have a physical office in Mentor, Ohio and our address is 8518 Mentor Avenue, Suite H, Mentor, Ohio 44060.
We also offer virtual services for those living in Ohio and Florida.
We have multiple providers who see clients based on their own schedules and appointment times. Our current providers offer a range of appointment times Monday-Friday.
Yes, our provider Jessica Taylor is trained in using EMDR with clients.
